15% commission. No monthly fee. You care your way.
At the client's home, at yours, with overnight stays or daytime only. You choose the format. You choose your rates. You choose your clients. Mizuu brings you the bookings and keeps 15%, not a euro more.
Your work modalities
At the client's home
Daily visits to feed, walk, play and give affection. The animal keeps its routine.
At your home
The client brings the pet to your place. You decide how many animals you accept at once.
Overnight at client's home
You stay over during the client's trip. Their pet is never left alone.
Daytime only
Daytime visits or stays with afternoon drop-off. Perfect for pets with anxiety.
How you work with Mizuu
You sign up
Upload profiles, photos, and rates. Free.
We verify you
Manual review within 24-72 business hours. You receive the Verified badge.
You receive bookings
Clients pay via Stripe. You do your job.
Get paid in your wallet
85% of the credited amount is released after 7 days with no disputes.
We pay you what you're owed
You'll see your earnings in your dashboard. No extra fees.
7-day dispute period
After completing the service, the funds remain pending in your wallet for 7 days. If no dispute is raised, they become available for withdrawal. This protects both you and the client.
For every booking you get,
shelters win too.
Your commission is 15% of each booking. Separately, 15% of Mizuu's net profit is shared among active, verified shelters: every customer who books you is supporting, with no extra effort, the animals still waiting for a family.
Frequently asked questions
Do I have to be registered as self-employed?+
It depends on how you do it. All income you earn must be declared to HMRC, and as a platform, Mizuu is required to report the earnings of each carer. If you do this regularly, you must register as self-employed. If you have doubts about your specific situation, consult an advisor; we can recommend specialist accountants.
Do I need civil liability insurance?+
We recommend taking out your own public liability insurance: it protects you and the families. The Animal Welfare Act requires dog owners to have insurance, but this obligation is still subject to specific regulations and may vary depending on local council requirements.
Can I combine formats (at home + at my place)?+
Of course. Your profile lets you enable multiple formats. Each client chooses the one they prefer when booking.
What if the pet falls ill while I'm caring for it?+
If the client left you written authorisation when booking, you take the pet to the nearest Mizuu network vet and the client covers the costs. No stress.
How many pets can I accept at once at my home?+
You decide the maximum on your profile. We recommend no more than 3-4 dogs at a time to guarantee quality. There is regional 'zoological centre' regulation if you exceed certain numbers.
How do I protect myself from clients who leave undeclared pets (dangerous breeds, aggressive, etc.)?+
Every booking includes the animal's health and behavioural profile. If the client lies and you discover an undeclared dangerous-breed dog (PPP), you can cancel the booking with no penalty and open a dispute.
And if I want to take a holiday?+
You block the dates on your calendar. You receive no requests during that time. If there are confirmed bookings that clash, we notify the client 48h in advance and reassign with no penalty.
Can Mizuu cancel a booking against me?+
Only in the case of verified serious formal complaints or fraudulent use of the platform. You have the right to reply before any suspension.
Start for free today.
We review your profile within 24-72 business hours. Then, your listing appears in the directory for your area.
Questions? colaboradores@mizuu.pet
