15% commission.
No monthly fee.
No lock-in.
Clients near you, bookings and payments in the app. No monthly fee, no lock-in.
How you work with Mizuu
You sign up
Upload your profile, photos, and rates. Free.
We verify you
24-72 business hours. Manual. You get the Verified badge.
You receive bookings
Clients pay Mizuu via Stripe. You do your job.
Get paid in your wallet
85% of the amount is credited to your wallet after 7 days with no claims.
Your earnings, always in view
We pay you what you're owed and you see every payment in your dashboard. No extra fees.
7-day dispute window
After completing the service, the money is held in your wallet as pending for 7 days. If no claim is filed, it becomes available for withdrawal. This protects you (no false reports months later) and the client (who can report legitimate issues within a reasonable timeframe).
With every booking you take,
the whole neighbourhood wins.
Your commission is 15% of each booking. Separately, 15% of Mizuu's net profit is shared among active, verified shelters: every time a customer books with you, part of what Mizuu earns helps animals still waiting for a family.
Book a 30€ service with Carlos →
25.50€ goes to Carlos (for their work)
4.50€ goes to Mizuu (operations + taxes)
0.68€ goes to the animal shelter solidarity fund
The tools you carry in your pocket during the walk
Rover and Pawshake give you visibility and little else. Here every walk comes with the animal's real profile and a system that protects the pet, reassures the owner and builds your reputation.
Live walk GPS
The owner sees the route on the map while you walk: real route, distance and duration. When you finish they get the walk summary. Zero 'where are you?' calls and objective proof you did your job if anyone opens a dispute.
Digital pet passport
Before you grab the leash you see what matters: allergies, medication and dosage, neutering, fears and the regular vet's contact. It's Mizuu's portable health record, not loose notes from the owner in a chat.
Star ratings and reputation
Each completed service leaves a star rating. This reputation is yours, lives within Mizuu, and boosts your visibility in local searches. The more clean walks you complete, the higher you appear and the more bookings you receive.
Chip collar in case of an escape (coming soon)
We're preparing the chip collar with NFC: if the dog gets loose and someone finds it, just tapping a phone to the collar will alert the owner instantly. You'll act as the contact person during the walk, without sharing your personal phone.
Frequently asked questions
Do I need to be registered as self-employed?+
It depends on how you operate. All earnings must be declared to HMRC, and as a platform, Mizuu is required to report the income of each caregiver. If you do this regularly, you must register as self-employed. If you have questions about your specific situation, consult a tax advisor; we can recommend specialist accountants.
Do I need civil liability insurance?+
We recommend taking out your own public liability insurance: it protects you and the families. The Dangerous Dogs Act and other regulations may require dog owners to have insurance, but specific requirements can vary depending on local council regulations and circumstances.
Do I have to take every booking I receive?+
No. You have 24h to accept or reject each booking. Only bookings within your availability and area appear. If you reject often, your ranking drops (logically).
How does Mizuu protect me from problem clients?+
All clients go through account verification. Every booking's history is recorded. If you have a genuine incident, open a dispute and the Mizuu team mediates. A client with repeated complaints = automatic ban.
Can I work with clients outside Mizuu?+
Of course. Mizuu doesn't require exclusivity. You can have your own clients + Mizuu + Rover if you want. We only take commission on bookings that come in via Mizuu.
What happens to availability when I'm on holiday?+
You block the dates from your dashboard. During that time you receive no requests. If you have a confirmed booking that clashes with your holiday (by mistake or change), we notify the client 48h in advance and reassign or cancel with no penalty.
How long does initial verification take?+
24-72 working hours. We check your DNI, a photo of your face and, if applicable, your professional certificates. The liability insurance policy is optional (we recommend it) and gives a separate badge. If something is missing, we write to you with what needs to be fixed.
Does Mizuu charge the client or do I?+
Mizuu charges the customer via Stripe Connect. You never handle money. 85% is credited to your wallet after 7 days without complaints and we pay you what you're owed, with no extra fee. You'll see your earnings in your dashboard.
And if I want to leave?+
You deactivate your profile from the dashboard and disappear from the directory. You withdraw your pending balance. There's no lock-in or penalty. Reactivate whenever you want.
Start for free today.
We verify within 24-72 hours. Then, your profile appears in the directory for your area.
Questions? colaboradores@mizuu.pet
